Support Policy
Customer Support – Real Indian
At Real Indian, we are committed to providing exceptional customer service. Whether you have questions about your order, need styling advice, or require assistance with returns, our team is here to help!
1. How to Contact Us
📧 Email:
- General Inquiries: support@realindian.com
- Order & Shipping: orders@realindian.com
- Returns & Exchanges: returns@realindian.com
- Wholesale/Bulk Orders: wholesale@realindian.com
📞 Phone/WhatsApp:
- India: +91 XXXXX XXXXX (Mon-Sat, 10 AM – 6 PM IST)
- International: +91 XXXXX XXXXX
📍 Mail Us:
Real Indian Clothing Pvt. Ltd.
[Your Business Address]
City, State – Pincode
India
💬 Live Chat:
Available on our website during business hours.
2. Frequently Asked Questions (FAQs)
Before contacting us, check our FAQs Section for quick answers on:
- Order tracking
- Sizing guides
- Return policies
- Payment methods
3. Social Media Support
DM us for styling tips, order updates, or feedback:
📸 Instagram: @RealIndianOfficial
👍 Facebook: Real Indian
💬 Twitter: @RealIndian_
Response time: Within 24 hours
4. Business Hours
Our customer care team is available:
🗓 Monday – Saturday
⏰ 10:00 AM – 6:00 PM IST
(Closed on public holidays)
5. Feedback & Complaints
We value your input! To share:
- Compliments: Tag us on social media with #RealIndianStyle
- Complaints: Email complaints@realindian.com (escalated within 24 hours)
6. Order-Specific Support
Include these details for faster resolution:
- Order number
- Product name/size
- Screenshots (if applicable)